Front desk and reservations
Room planning, guest records, check-in and check-out, room accounts and operational documents.
PMS FOR INDEPENDENT HOTELS
An Italian hotel PMS with clear boundaries.
Hospitoo brings front desk, reservations, room accounts, housekeeping, invoicing and operational reporting together. The base service runs in the cloud; with HospiBox, essential workflows remain available on the local network during an internet outage.
What the PMS covers
Core features are included in the published plans. Modules, compatibility and external services depend on the agreed configuration.
Hotel operations
Housekeeping, team tasks, reporting, night audit and operational data in one environment.
Italian compliance workflows
Alloggiati Web using property credentials, ISTAT export, tourist tax, SDI and RT according to configuration and compatibility.
Distribution and services
iCal for compatible calendars; Booking Engine, Channel Manager Pro and Hotel Order are optional modules.
Cloud access and local continuity are not the same
The base subscription uses Hospitoo from the cloud. HospiBox adds a local component: it cannot make external portals or providers work offline, but it keeps supported essential workflows available.
| Scenario | Hospitoo cloud | With HospiBox |
|---|---|---|
| Internet available | Full access over the internet | Full access and local synchronisation |
| Internet unavailable | Reduced operation | Supported essential workflows on the local network |
| External services | Available according to provider | Queued and resumed when connectivity returns |
What we verify before activation
- Regional and municipal procedures for ISTAT and tourist tax.
- Credentials, workflow and delivery status for Alloggiati Web.
- Fiscal provider and compatibility for SDI and RT.
- Required channels, calendars and integrations.
- Data that can be migrated and workflows required locally.
IMPLEMENTATION PROJECT
A PMS transition should be designed, not improvised.
We turn rooms, data, rates, channels and workflows into an executable transition plan, with activities, responsibilities, timing and go-live criteria agreed in writing.
- Analysis of rooms, rates, policies and workflows.
- Assessment and migration of compatible data.
- Initial configuration and connection of agreed integrations.
- Workflow validation, training and an agreed launch plan.
* Onboarding, data migration, initial configuration, channel setup and training are not included in the monthly subscription. They form a tailored one-off professional implementation project designed to reduce operational risk during the PMS transition and support the team through go-live; scope and price excluding VAT are stated in the proposal. HospiBox onboarding is the exception and is included in the device price.
Who it is for
Hospitoo is designed for independent properties that want one operational environment, readable pricing and an option for local continuity. Enterprise customisation and unverified integrations are assessed before a proposal is issued.
Questions about the Hospitoo PMS
Is Hospitoo a hotel PMS?
Yes. It is hotel management software for front desk, reservations, room accounts, housekeeping, invoicing and operational reporting.
Does Hospitoo work without internet?
The cloud plan requires connectivity. With HospiBox, supported essential workflows remain available locally; operations that depend on external services resume when connectivity returns.
What is included in the subscription?
The core features listed for the selected plan. Optional modules, HospiBox and the professional implementation project remain separate; HospiBox onboarding is included in the device price.
How much do onboarding and migration cost?
There is no standard fee. Data, channels, integrations, training and timing vary by property. The one-off price excluding VAT is agreed in writing before activation.
Is there an automatic free trial?
No. The process starts with a guided demo; if there is a fit, the trial environment and evaluation scope are agreed.